Welcome to Do PAY FAQs page.
FAQs
- FAQ's
Here, we’ve compiled answers to common questions to assist you. If you can’t find what you’re looking for, please feel free to contact our support team.
FAQs
What is a payment gateway?
A payment gateway is a technology that facilitates the secure transfer of payment information between a website or mobile application and a payment processor. It ensures that sensitive information, such as credit card details, is encrypted and transmitted securely.
How does a payment gateway work?
When a customer makes a purchase online, the payment gateway captures and encrypts the payment data, sends it to the payment processor, and receives the authorization or rejection of the transaction. If authorized, the payment gateway then communicates the approval to the website or application, allowing the transaction to proceed.
Do I need a merchant account to use a payment gateway?
Some payment gateways require a merchant account, while others operate as all-in-one solutions that include both the gateway and merchant account. The requirements depend on the specific payment gateway provider.
What types of payments can a payment gateway process?
Payment gateways can handle various payment methods, including credit/debit cards, digital wallets (like PayPal or Apple Pay), and direct bank transfers. The specific methods supported depend on the payment gateway provider.
Are payment gateways secure?
Yes, reputable payment gateways employ security measures such as encryption and tokenization to safeguard sensitive information. They comply with industry standards and regulations to ensure the highest level of security for online transactions.
How long does it take for funds to be transferred to my account?
The time it takes for funds to reach your account can vary. Typically, it takes a few business days for the payment processor to settle transactions and transfer the funds to your bank account.
